Could be any number of things but an upgrade to adobe flash seems the least likely.
It might be that you put it to sleep but it didn't go to sleep and ended up breaking itself or it might be that you gave yourself a virus or spyware issue.
Do you have another machine you can download to stuff to then copy to the laptop.....
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Duct Tape is like the force:- it has a light side and a dark side and it binds the universe together.....
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